FAQ - Frequently Asked Questions

Valia Live is a live, daily cognitive wellbeing program that connects people through engaging, coach-led activities - sharpening memory and thinking while building real, lasting human connection.

The Retiree Vitality Club is built for older adults living independently, Home Care Package recipients, family members seeking extra support for a loved one, and residents of retirement villages and aged care communities.

A live, daily program combining purposeful brain training, social connection, and healthy routines for older adults - accessible from home, with no travel required.

Each session is led by a real, trained facilitator and run entirely online. You join from a laptop, tablet, or phone, participate in a purposeful activity together, and connect with others - often in small 3-person friendship pods.

Friendship Pods are small groups of around three participants who connect during sessions. They are designed to build real conversation, trust and lasting friendships, not just a large group watching passively.

Yes. All Valia Live sessions are designed to be joined safely and easily from home - no travel and no complicated technology required.

Any laptop, tablet, or smartphone with an internet connection and a web browser works. No specialised hardware or app download is required, and our team can help with setup if needed.

Sessions include purposeful activities across six categories: Memory & Recall, Focus & Attention, Everyday Brain Skills, Logic & Problem Solving, Learning & Curiosity, and Mind & Wellbeing.

A visual recall and chronological sequencing activity that strengthens everyday memory through photos and stories.

Speed-of-processing and attention-filtering exercises, such as Stroop colour-word challenges, that build concentration and mental flexibility.

Deductive logic, riddles, and strategy puzzles that keep thinking sharp and help preserve executive function.

Practical, real-world drills such as identifying suspicious messages and scam-spotting, designed to support confidence and independence.

Interactive trivia and global exploration topics that stimulate lifelong learning and spark conversation.

Facilitated gratitude-sharing, mindfulness and mood-boosting conversation that supports emotional wellbeing.

No. Valia Live activities are designed for cognitive engagement, mental stimulation and social interaction, and are not a medical service. They do not diagnose, treat, prevent or cure dementia, Alzheimer’s disease or any other health condition. If you or someone you care for has concerns about memory or cognition, please speak with a qualified healthcare professional.

Yes. Our approach is informed by research including the FINGER Study, World Health Organization guidelines, and The Lancet Commission on brain health. See our Science & Research page for details.

Yes. Membership can be accessed through Home Care Package funding or the Support at Home program where eligible, or through private membership.

You can start with a 30-day free pass. Contact our team via the form on our Contact page, or call us directly, and we will help you find the right option.

Yes. Our For Retirement Communities page outlines how retirement villages and aged care providers can bring Valia Live to their residents with zero extra staff load and auditable engagement reporting.

Valia Live is fully delivered by our own facilitators, so there is no extra workload for community staff. Setup is plug-and-play with no specialised hardware, and we provide dedicated onboarding and support for staff, residents and families.

Visit our For Retirement Communities page or contact our team directly - we will walk you through flexible access models tailored to your organisation.

Valia Live membership is $350 per month, with a 30-day free pass to get started. There is no long-term lock-in.

Frequently Asked Questions

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